Download your copy of the Auscontact Service Excellence Award 2022 insights report here
GRIST collaborated with Auscontact in 2022 to assess and present the Service Excellence Award.
The Award was based on GRIST’s assessment of submitted service calls, designed to objectively measure the quality of the customer service conversation based on micro-behaviours demonstrated that drive great customer outcomes. Calls were submitted by range of industries across the country.
Fill in your details to get a full report on the insights from 2022